Privacy Policy
We respect your privacy and are committed to protecting your business data. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Account Information: Name, email address, and company details when you create an account
- Usage Data: How you interact with our AI platform for product analytics and service improvement
- Conversation Data: Chat interactions to train and improve our AI responses (anonymized)
- Technical Logs: Information required to secure and operate our AI services
How We Use Your Information
- Service Delivery: To provide and improve the Onikey AI platform
- Customer Support: To communicate important updates and provide technical support
- Security: To ensure platform security, detect abuse, and meet legal obligations
- AI Improvement: To enhance our AI models and conversation quality (using anonymized data)
Your Data Rights & Choices
- Access & Control: Request access, correction, or deletion of your data
- Communication Preferences: Opt‑out of non‑essential communications
- Data Portability: Export your data in standard formats
- AI Training Opt-out: Choose whether your conversations help improve our AI
Data Security & Protection
We implement industry-standard security measures to protect your business data, including encryption at rest and in transit, regular security audits, and access controls. Your conversation data is processed securely and stored with enterprise-grade protection.
Business Use & Compliance
Onikey is designed for business use and complies with GDPR, CCPA, and other privacy regulations. We provide data processing agreements (DPAs) for enterprise customers and maintain SOC 2 compliance.
Questions About Privacy?
For questions about this privacy policy or to exercise your data rights, contact our privacy team.
privacy@onikey.comLast updated: August 28, 2025